Contact Us · 联系我们
English
For any questions, support requests, refund inquiries, or media outreach, please email:
Response Times
- General inquiries: Within 2 business days
- Refund requests: Within 3 business days
- Technical issues: Within 1 business day
- Privacy/data requests (GDPR/CCPA): Within 30 days as required by law
What to Include
To help us assist you faster, please include:
- Your account email (if registered)
- Order ID or transaction reference (if payment related)
- Clear description of your issue or question
- Screenshots if relevant
中文
如有任何问题、支持请求、退款咨询或媒体合作,请发送邮件至:
响应时间
- 一般咨询:2 个工作日内
- 退款请求:3 个工作日内
- 技术问题:1 个工作日内
- 隐私/数据请求(GDPR/CCPA):30 天内(法律要求)
请提供的信息
为帮助我们更快协助您,请提供:
- 您的账户邮箱(如已注册)
- 订单号或交易号(如与付款相关)
- 问题或咨询的清晰描述
- 相关截图
OracleLuck Team · Operated independently · 独立运营